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PRIVACY POLICY

Privacy Policy

Effective Date: Jan 1st 2025

At Portable Power Generator, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide while visiting and shopping on www.portablepowergenerator.co.uk (the “Website”).

 

By using our Website, you acknowledge and agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and enhance your shopping experience:

Personal Information

When you make a purchase or register an account with us, we collect personal details such as:

  • Full name

  • Email address

  • Telephone number

  • Billing and delivery address

  • Payment details (e.g., credit card information or PayPal)

Non-Personal Information

In addition to personal data, we also collect non-personal information to improve our Website and user experience. This includes:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited on our Website

  • Referring website addresses

  • Time spent on the Website

Cookies and Tracking Technologies

We use cookies and other tracking technologies to track browsing behaviour and store preferences. This helps us improve our Website and provide a more personalised shopping experience. You can manage your cookie settings in your browser, but please note that disabling cookies may affect the functionality of the Website.

2. How We Use Your Information

Your information is used for several purposes to enhance your experience with us:

  • Order Processing: We use your personal details to complete your purchase and deliver products to the correct address.

  • Communication: To send order confirmations, shipping updates, and promotional offers (if you’ve opted in).

  • Website Improvement: We analyse browsing data to enhance the design, functionality, and performance of our Website.

  • Marketing: We may use your contact information to send newsletters or special offers, but you can unsubscribe at any time.

3. Sharing Your Information

We do not sell or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers that help us operate the Website, process payments, and deliver orders. These third parties are bound to keep your information confidential and use it only for the services they provide.

 

We may also disclose your information if required by law or in response to a legal inquiry, such as a subpoena or court order.

4. Data Security

We employ industry-standard security measures to protect your personal information from unauthorised access or loss. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Under data protection laws, you have rights regarding your personal data, including the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Rectify: Correct any inaccuracies in your personal data.

  • Delete: Request that we erase your personal data.

  • Opt-Out: Unsubscribe from marketing communications or promotional emails.​

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To exercise any of these rights, please contact us using the information provided below.

6. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal or accounting obligations.

7. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete it as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised “Effective Date”. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your data.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

 

Portable Power Generator

Email: info@power-hub.co.uk

Website: www.portablepowergenerator.co.uk

 

This Privacy Policy applies only to www.portablepowergenerator.co.uk and does not cover external websites linked from our site.

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